Wrong Fuel? Our FAQs

1I’ve just added the wrong fuel at the filling forecourt, what should I do next?

If you’ve realised that you’ve added the wrong fuel and you're still at the filling station, then you’re in luck, call us immediately for a no hassle fuel drain. It is important NOT to start the engine or turn on the ignition. If you do, you will begin to circulate the wrong fuel throughout the vehicle system, and this could affect the whole vehicle.

As soon as you realise, call our freephone number 0800 7720397. We aim to be with your car within 60 minutes, and usually, the draining process takes around 30 minutes.

After we have conducted the fuel drain you can then refill your vehicle with the right fuel and be on your way.

2I’ve put the wrong fuel in my car, will I be towed to a garage?

Some recovery services will tow your car to a garage if you put petrol in a diesel or diesel in a petrol car. At NW Fuel Drain, we are a completely mobile service. Our vans have fuel draining equipment on board so we can get your vehicle up and running again quickly.

Whether you are at home, work or at the filling station, we can come to you and drain your fuel tank on the spot. Ideal for any misfuel circumstance.

3How quickly can you fix the problem?
As soon as you realise the problem, call us at any time, day or night, seven days a week. You can call us for free on 0800 7720397. If you’re in the North West or North Wales, we aim to be with you in 60 minutes and the wrong fuel removal service usually takes around 30 minutes to complete.
4How long does fuel draining take?
Usually, a complete fuel drain can take as little as 30 minutes. However, this can vary depending on the vehicle type.
5What areas do you cover?
Based on the outskirts of Chester, NW Fuel Drain cover the North West and North Wales. Just some of the areas we include are listed below, but if your region is not listed then give us a call on 0800 7720397.
6Is misfuelling common?

It is so easy to put the wrong fuel in your car. Whether it’s a hire car, a new car or a work or fleet vehicle it can be easy to fill up on autopilot with the fuel you’re used to. Filling stations also complicate matters with each garage using different colours to mean different fuel types. Some garages all use the same colour handles to make it harder to tell the difference.

If you have put the wrong fuel in your vehicle, don’t worry, you are not alone. It is estimated that 150,000 motorists every year fill up their fuel tank with the wrong fuel. However, one quick call to us and we can right the problem within hours.

Call us today to find out more on 0800 7720397.